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KUALA LUMPUR: AirAsia said today that it is not involved, directly or indirectly, with the hosting of any lottery programmes, promising lucrative cash prizes or any shopping voucher programmes.
IIt has come to our attention that the public and some of our guests have been receiving email messages inviting them to participate in lottery programmes or a 1Malaysia Shopping Voucher programme purportedly to be organised by AirAsia," the low-cost carrier said in a statement.
The lottery programme originates from an entity calling itself "AirAsia (Asia-Pacific Regional Headquarters) Ground Floor, Terminal 2, Kota Kinabalu International Airport, Old Airport Road, Tanjung Aru Sabah” as its business address, it said.
The entity falsely claims to be organising the "2012 AirAsia Exclusive Special Bonus Programme" with US$130,000 cash prize to be won.
The 1Malaysia Shopping Voucher programme offers RM5,000 worth of AirAsia vouchers and entices guests to provide their personal details.
The carrier denied hosting any of the programmes and has not authorised any company, organisation and gaming establishment to organise a lottery draw or a 1Malaysia Shopping Voucher programme on its behalf.
Hence, AirAsia is advising the public to disregard such messages and will not be held liable for claims to such lottery draws or gambling programmes.
The budget carrier said that it had lodged a police report over the matter as it was deeply concerned about how such misrepresentation could mislead and cause substantial losses to the public and to safeguard AirAsia from reputational damage.
The airline will also lodge a report with the Malaysia Communications and Multimedia Commission soon.
AirAsia said that it would not hesitate to take legal action and initiate civil or criminal proceedings against individuals or groups who organised such schemes using the AirAsia brand.
It advised the public to refer to official AirAsia communication channels should they have any enquiries on matters pertaining to AirAsia: Facebook :facebook.com/airasia, Twitter: twitter.com/airasia and AskAirAsia: airasia.com/ask.