Thanks to Peter Epoi Banyan, Crowne Plaza Mutiara Kuala Lumpur saves thousands in operation costs, writes Shuib Taib
PETER Epoi Banyan simply can’t stand messiness. And no, he is not suffering from OCD (obsessive-compulsive disorder).
“I just can’t help it. I like to see everything in its proper place simply because there is a place for everything. A clean and tidy house makes you feel relaxed and calm,” he says.
Crowne Plaza Mutiara Kuala Lumpur couldn’t have asked for a better person to handle the linen section of which he is the supervisor. It is the kind of job that requires the highest standard of cleanliness and Peter knows what that is all about.
The 28-year-old guy from Mulu, Sarawak, fell in love with the clean, crisp world of linen when he worked as a room attendant in his hometown.
Two years later, he came to Kuala Lumpur but his passion for “keeping the house clean” never wavered. However, now he has climbed up the rank from being a room attendant to room supervisor.
When he landed his job at Crowne Plaza Mutiara Kuala Lumpur, Peter still remained in the same department, only in a different unit.
In his spare time, he likes to sew, a hobby from young. “As a child, I loved to play with garments. When my clothes couldn’t fit me anymore, they are cut into small pieces of cloth which I would sew to create something new. This has always given me a kick,” says Peter.
He hasn’t let his hobby gone to waste. When he saw the amount of bedsheets, bedspreads and cloth that are thrown out (not because they were useless but simply because it was time to do so), Peter collected them and did what he simply loved doing — recycle!
From the seemingly useless cloth, he made hundreds of pillow cases which he showed to the hotel management. They were so impressed that they decided to put his ideas to good use. Peter couldn’t be more overjoyed. He was even more pleased when told that his idea had saved the company RM51,204.93.
“It was all him. We didn’t realise that this quiet guy was the one who came up with this brilliant idea,” says Kenny Gordvyn, the hotel marketing communications manager.
Given his dedication, hard work and passion, it was no surprise to learn that Peter had won several awards in his career. He won Employee Of The Month award in 2001 after eight months of joining his first hotel.
When he worked at a five-star hotel in Sentral Kuala Lumpur, he was one of the 50 selected for Best Employee award. He was again named Employee Of The Month by Crowne Plaza Mutiara Kuala Lumpur last year.
At the recent Glittering Stars Of KL Hotels Awards organised by Malaysian Association of Hotels, Peter deservedly won an award.
“This is the biggest award I’ve ever won,” says Peter, who picked up the Intelligence PC Innovative Star Award, beating other employees from other hotels.