RESIDENTS of Mega Indah flats  are urging the Selangor state government to solve the frequent water woes in Taman Mega Jaya, Ampang.

The flat's joint management body (JMB) chairman Husin Ahmad, 51, said water supply disruption began last Sunday at about 9am. Their taps were still dry when Streets contacted them yesterday.

He said the disruption affected over 1,000 residents of the six-floor  flats. There are 250 flat units at  Block A and B  here.

Husin said residents expect Syarikat Bekalan Air Selangor Sdn Bhd (Syabas) to provide good service after years of experience.

"Puspel hotline (Syabas customer service) respondent said  the disruption was due to low water level at the Hulu Langat reservoir," he said.

He said there were disruptions at the flats last month and also in the middle of last year.

"When will this end? Residents need to bath, cook, and prepare their children for school," he said.

Husin said no notice was given prior to the disruption.

He said Puspel cited a burst pipe at Jalan Pudu Ulu as the reason for last month's disruption and clean-up works at Hulu Langat reservoir for last year's disruption.

JMB administration officer Nor Khalida Azwa Yusop, 29, said residents were also concerned that the problem would recur during Ramadan.

"It was not easy to reach Puspel. I had to leave messages on Puspel Facebook and its Twitter account to get our water supply," Khalida said.

Khalida said Syabas tankers only came once on Tuesday and Wednesday to supply water, which was insufficient for the many residents here.

During a Streets visit on Thursday, we saw a water tanker dispatched to the flat around 11.30am.

Chan Lim Chee, 60, a resident here, said   Syabas should carry out  water rationing in residential areas when it learns of low water levels in the reservoir.

"They can ration water supply for each area accordingly for fair distribution but they should not disrupt the supply for several days in a row," he said.

He said it is difficult for senior citizens and children to carry heavy water buckets to higher floor units.

Chan said when Syabas tankers did not come to provide water supply, neighbours had to share water from pipes at the ground level.

"The supply on the ground level has also dried up leaving the residents restless," he said.

Chan said that dry season should not be used as an excuse for the low water levels as  Puspel should have  come up with some solutions.

He suggested that water gate and water treatment plants  be built to cater for robust development in the state.

Teratai constituency public complaints bureau chief Ben Liew Pook Boon said they have received complaints about water disruption at Taman Bukit Teratai, too.

"People need water daily. When it is disrupted, there's bound to be a lot of inconvenience," he said.