THE Public Service Department (PSD) refers to the letter from Gursharan Singh, "PSD should emulate private sector" (NST, May 3).
The PSD acknowledges the views of the writer regarding the circular on monitoring discipline by the supervisors and heads of departments. The concern and suggestions given are highly appreciated.
On average, public servants who were involved in absenteeism between 2006 and 2010 accounted for only 0.08 per cent out of 1.4 million personnel.
Although the number of personnel involved in this infraction is relatively small, PSD does not tolerate absenteeism as it can tarnish the image of the public service.
Therefore, it is vital for heads of departments and supervisors to take immediate disciplinary action against those found guilty.
Heads of departments and supervisors may refer to the publications entitled, Panduan Mengurus Pegawai Tidak Hadir Bertugas, Buku Kerusi Bersawang or Setitik Nila, which can be accessed via PSD's official portal at http://www.jpa.gov.my in handling these cases.
The PSD has also organised seminars, colloquiums, dialogues, courses and talks with heads of departments on best practices in overcoming absenteeism among public servants.
In addition, it has also undertaken a comparative study on managing absenteeism as practised by a number of government-linked companies, the armed forces and in several Asian and European countries.
The study showed that the current practice in managing absenteeism cases is still appropriate and relevant, in line with the large number of public servants in Malaysia.