IT seems ironic that there are taxpayers who have failed to bank in their refund cheques or have not opened letters from the Inland Revenue Board (NST, May 17).
It's hard to fathom why there is this much fear about getting letters from IRB.
People still think that letters sent from IRB are only to notify them of their shortfall in tax payments or that they are being penalised for late submission of income tax returns or other related issues.
I have been contributing my share to the nation's development by paying my income tax by salary deductions for more than three decades and I find that the e-filing introduced by IRB is very convenient.
The IRB has refunded my excess payments within a month of filling my tax return without fail, by cheque through the mail.
Kudos to IRB for the highly professional manner in which it does its job. The people's mindset needs to change. Do not treat IRB as a government-related body which is only interested in getting your hard-earned money.
If you don't have anything to hide about your income, there is no reason to fear IRB.
Electronic fund transfer will go a long way in reducing unclaimed refunds and taxpayers need not fear giving their bank account numbers for such a smooth refund to take place.
I am sure the banks will maintain your privacy unless you are involved in criminal activities like money laundering.