PUBLIC COMPLAINTS: Establish their status quickly
RECENTLY, I lodged a complaint with the Public Complaints Bureau in Kuching.
I sought the cooperation of its officers to investigate the credentials of a registered traditional Chinese medicine (TCM) practitioner, who calls himself a "doctor".
In his calling card, he claimed to specialise in many fields, ranging from treating cancer to bone and kidney problems.
I understand that a person who is a registered TCM practitioner does not call himself a "doctor" unless he had graduated from a recognised medical university.
I wanted the bureau to verify the doctor's claims to ensure the safety of those seeking treatment at his clinic.
The director of the bureau has been most helpful by informing the relevant authority, that is the state director of the Sarawak Health Department, asking him to carry out an investigation.
But sadly, one month has since lapsed and there is still no news from the director's office, despite the doctor's clinic being only 3km from Sarawak General Hospital.
What is most appalling is that the delivery system of the Health Department has failed an ordinary citizen like me who has no other avenue to turn to.
Why is the Health Department dragging its feet on this case?
This is contrary to the prime minister's "People First, Performance Now" slogan.
I do not mind if the said doctor is qualified, but what if he is a bogus doctor? Wouldn't he be reaping profits from the innocent at the expense of their lives?
I hope the Health Ministry, the police and the Malaysian Anti-Corruption Commission would promptly look into this matter to clear any doubts on the status of this "doctor".
S.G., Kuching, Sarawak.