TOUCHING BASE:Periodic meetings will also be held with the enforcement director to find out the officers’ grouses
THE City Hall enforcement officer who was allegedly rude to motorists in Prima Setapak would be counselled.
Mayor Datuk Ahmad Phesal Talib said the decision was made after reviewing the complaint made by a motorist who posted the pictures and recording of the officer's statement on Facebook.
"We want to boost the image and morale of our enforcement staff, so a special training programme on effective public interaction will be organised. I will also have periodic meetings with the enforcement director to find out the officers' grouses and problems."
In a Facebook post last week, the staff was allegedly rude and inconsiderate towards motorists who approached her about the parking compound notices she had issued.
Despite the machines being faulty, he said, the officer issued them summonses and when confronted, was verbally abusive.
On a different note, he said more enforcement staff would be deployed in Jalan Tuanku Abdul Rahman and Jalan Masjid India where a brawl between the enforcement staff and traders at the Ramadan bazaar took place last weekend.
"Some 400 of our staff are there to monitor the crowd and stalls. We've also decided not to issue temporary licences for traders there," he said, adding that a police report has been lodged on the matter.
Phesal was at a breaking-of-fast event held jointly with the Federal Territories Foundation at the Bandar Tun Razak Commercial and Community centre to distribute Raya aid to 400 needy folk on Tuesday.
He distributed RM150 and a kain pelikat or batik each to those registered with the e-kasih programme, a government programme for the poor, whose monthly household income is less than RM770.
Also present were foundation chairman Datuk Mohd Idris Mohd Isa and City Hall deputy director-general Datuk Mohd Amin Nordin Abdul Aziz.