COMMENTS SOUGHT: Datuk Ahmad Phesal Talib says complaints will help City Hall to improve its services
NEW mayor Datuk Ahmad Phesal Talib welcomes complaints and feedback from the public. "Apart from focusing on the basics and delivery of services including cleanliness and maintenance of infrastructure, roads and drainage, it is also important to listen to what the public has to say," said Phesal.
"As ratepayers, they have all the right to question our services to make sure that the money is well-spent not only by City Hall but other local authorities as well.
"We need to work closely with the residents as well as non-governmental organisations and see comments as assets to the organisation," said Phesal, who was met at his first press conference as the city chief after meeting the members of the advisory board.
He said public engagement through discussions and dialogue will enable City Hall to make better decisions.
When asked about suggestions by some members of parliament to continue periodic meetings with them as practised by former mayor Tan Sri Ahmad Fuad Ismail, Phesal said he was willing to meet them and was open to suggestions.
"We are responsible and are accountable in ensuring that the finances are managed properly and that decisions are made in compliance with the law.
"I hope everyone cooperates and supports us to improve KL and get into the list of being the top 20 livable cities by 2020. We are now ranked 78th in the world," he said.
Phesal, who clocked in at 8am at his office in City Hall headquarters in Jalan Raja Laut attended a briefing with the heads of department.
Prior to his appointment, he was Federal Territories and Urban Wellbeing secretary-general since 2007.
Kedah-born Phesal has held several posts, among others, as chief assistant director (1977-1982) at the Economic Planning Unit (Prime Minister's Department); chief assistant secretary for Federal Territories Development (Labuan branch for 1990-1992); Labuan Municipal Council secretary (1991-1996); District Officer (Barat Daya, Penang 1996-2001); Penang Land and Mines Office director (2001-2003); and Penang Municipal Council president (2003-2006).
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