EXPERTS will be training tourism and hospitality industry workers on security and safety at the first Malaysian Association of Hotels (MAH) National Hotel Security Conference.
The conference, jointly organised by MAH and MAH Selangor Chapter Security Committee, will be held at The Saujana Hotel Kuala Lumpur on April 12.
MAH chief executive officer Reginald T. Pereira said the conference called S.A.F.E. -- Safety Awareness For Everyone -- will have four plenary sessions with a keynote address by deputy foreign minister Senator A. Kohilan Pillay.
He said the speakers include the Police special task force director Datuk Mohamad Fuzi Harun, Kuala Lumpur Fire and Safety Department senior assistant superintendent Mahinder Singh, Malaysia Society for Occupational Health trainer and consultant Isa Buyong and Body Language Surveillance Society of Malaysia president Jackson Yogarajah.
He said tourists often turn to the hotel staff for assistance when they are victims of crimes.
"Hotels are sometimes used by criminals as a hideout because only basic identification is requested for check-in."
He said the conference will benefit security, front desk, human resource department, food and beverage, and housekeeping personnel.
Pereira said the conference can accommodate 250 participants and 100 have registered as of Friday.
"It is open to hotel staff in Malaysia and Asean countries," he said.
MAH Selangor Chapter Security Committee chairman Mohamed Ibrahim Gulam Kader said the most of the crimes are petty thefts and credit card fraud.
He said this was a move for change in security, which is integral in the hotel industry.
"Meetings are held monthly at the state level for the security sector. This is a chance for security personnel in the different states to network," he said.
"I hope this conference will become an annual event," he said.
The Saujana Hotel Kuala Lumpur security manager Hamidun Ismail said that the conference will help hotel workers to better understand security procedures, identify false claims and suspicious situations.
He said that awareness among workers was crucial to beef up security for their organisation.
Registration fees are RM500 for MAH members, RM700 for non-members and RM550 for Asean Hotel & Restaurant Association members.