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DAMAGED PREMISES: Residents of Sang Suria condominium are frustrated that the property management has failed to take steps to solve the problem
KUALA LUMPUR: RESIDENTS of Block B of Sang Suria Condominium at Persiaran Parkview, here, are urging the condominium management and relevant authorities to solve their water leakage problem immediately as it has been dragging on for two months.
The dripping water from damaged pipes within the blocks has resulted in stains and the paint peeling off from the walls, especially at the units on the ground floor.
Some residents said they have lodged reports with the Sang Suria Joint Management Body (JMB) numerous times but no action has been taken so far.
Pavani Lakshimanan, who lives with her twin sister, brother and mother on the ground floor, said her house is in a critical condition as the water leakage has affected her living room and two bedrooms.
"We believe that the water leakage came from the unit above ours. The floors and carpets at our living room often get wet and we have to mop and clean them hourly.
"The water seeps through the walls and they're getting moist and soft. We fear that sooner or later the walls will collapse if there is no immediate action. We also have to put up with the unpleasant smell," she said.
Pavani said that after she complained a few times to the JMB, the management staff came to her house and took pictures.
"They inspected the area and took photographs but never fixed the problem. They later sent a letter to the owner of the upper floor unit and instructed them to rectify the leaky pipes.
"The management should investigate and identify the source of the water leakage.
"Imagine what would happen to the physical structure if individuals are given the freedom to undertake rectification work on their own?
"I urge the management to follow the guidelines or standard operating procedure," she said.
There is also leakage at the long piping hose outside her unit. Pavani was anxious that the leakage might cause a flood at her block.
"We pay a maintenance fee of RM220 but the services are very poor," she said.
Pavani was worried that water leaking from the ceiling may short circuit her electrical appliances.
"In the bathroom of my master bedroom, the water seeping through the ceiling comes in contact with the electrical wiring and this poses a danger to my family," she said.
Pavani said she had even forwarded this complaint to the various agencies including the Ministry of Federal Territories and Urban Well-being, Ministry of Housing and Local Government, Public Complaints Bureau and City Hall's Valuation and Asset Management Department.
She said the Public Complaints Department of the Prime Minister's Department has promised to look into the matter.
Besides the water leakage, the residents are also upset that the management has failed to maintain the amenities of the condominium.
Facilities such as the gym, tennis court, squash court and CCTV are not functioning. The elevators are also in a dilapidated state.
Annie Pereira, who has been living in the area for over 10 years, said the service was satisfactory in the early five years but has deteriorated.
"I use the elevator to reach my unit on the second floor. There are two elevators here but one of them frequently breaks down. Not only are the lift buttons damaged, there is also a funny sound."
Her son, Brian Pereira, said the management should not jeopardise the residents' safety.
"We don't mind if we have to pay maintenance fees every month but the management should provide us with a proper service," he said.