JOHOR BARU: The fraudulent dealings of a watch shop that offered cheap prices as compared to other outlets was uncovered when a customer checked the validity of his watch's warranty with the brand's headquarters in Kuala Lumpur.
A'zali Atan, 57, said he bought two Tissot wristwatches at RM2,500 from the shop located in a shopping mall. According to him, the shop had a sign that claimed it was an authorised dealer of the brand.
"I collect wristwatches and I had gone to that shop to buy the PRC-100 model which was selling at RM1,100.
"The price the shop offered was cheaper as compared with other shops which were selling the same model for RM1,700," A'zali said, after his case was heard at the Malaysia Consumer Claim Tribunal (TTPM) here.
A'zali claimed he was shocked after comparing the price he had paid with that of another shop, when he was told that a watch he had bought was fake.
"I bought two watches from the shop. One of it was a fake while the other is authentic.
"The real watch, however, had a warranty certificate that had already expired because the dealer's distributorship had been terminated," he added.
Meanwhile, A'zali and a representative from the shop reached an agreement in which the shop promised to give a valid certificate for the watch and return his money paid for the fake watch.