STRANDED:Son couldn’t go to workplace in Dungun as bus did not come to pick up passenger
A 52-year-old man from Kota Tinggi claimed that he was cheated by a bus ticket agent operating from a counter at the Larkin Sentral here recently.
Salleh Jarain said he wanted to buy a ticket for his son to go to Terengganu when an agent offered him a ticket at RM45 for the journey the same night and promised it would be on a comfortable coach.
"I bought the ticket from him since he was operating from one of the counters.
"As the departure time was 10.30pm and we had bought the ticket at 8pm, I accompanied my son to wait for the bus to arrive.
"However, the bus did not arrive at the platform at 10.30pm. At 11pm, there was still no bus.
"We sensed that something was wrong as there were no passengers at the platform at all.
"We also discovered later that the platform was used by another bus company which provided bus services to Kuala Lumpur," he said.
Salleh said he returned to the counter to seek an explanation, only to find the counter already closed for the day. Attempts to call the agent based on the phone number stated in the ticket was futile.
Salleh said he was disappointed.
"The incident had caused unnecessary trouble to my son who was supposed to get back to his workplace in Dungun. I had to get him another ticket the next day.
"I hope the Larkin Sentral management will investigate the matter as cheating consumers will tarnish the image of the bus terminal," he said.
When contacted, Damansara Asset Sdn Bhd communication manager Ungku Aziz Ungku Hasnan advised the victim to furnish more details such as from which counter he had bought the ticket so as to facilitate the Larkin Sentral management in their investigation.