VEHICLE owners will no longer have to wait for hours for their vehicle inspection at Puspakom centres.
In an effort to improve its services, the national vehicle inspection company is implementing an appointment-based system at its branches nationwide.
Puspakom chief executive officer Hisham Othman said all 79 Puspakom branches in the country would have adopted the new system by end of this month.
"The initiative allows clients to save time since they can book a specified time slot before sending their vehicles for inspection.
"This will also prevent long queues at the centres," he said at the opening of the newly-upgraded Manjung Puspakom vehicle inspection centre here yesterday.
Hisham said under the new system, vehicle owners would be given inspection time on a "first- come, first-served" basis.
"Each inspection session is expected to take an hour," he said.
Transport Minister Datuk Seri Kong Cho Ha, who officiated at the launch, lauded Puspakom for upgrading its services in line with the ministry's objective of creating an efficient and safe public transport in the country.
He said Puspakom statistics last year showed that some 19 per cent out of 577,698 vehicles which underwent inspection failed the test.
"Although this percentage is quite high, it shows that Puspakom will not compromise on the quality and safety of vehicles on the road," he said.
He added that under the law, commercial vehicles are required to undergo compulsory inspection every six months.
"It is the responsibility of owners and handlers to ensure their vehicles are road worthy."