'Home managers' to replace live-in maids

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    REVIVAL: Human Resources Ministry may revive programme to train locals in home management

     THE Human Resources Ministry will consider reviving the home managers programme as an answer to the demand for domestic maids.

    This follows Indonesia's intention to gradually reduce the supply its citizens working as maids abroad to almost nil by 2017.

    The home managers programme, which was introduced in 2008 and run until 2010 by the Women, Family and Community Development Ministry, will be resumed after a feasibility study.

    "We are still at the primary stage and are working closely with the Women, Family and Community Development Ministry," Deputy Human Resources Minister Datuk Maznah Mazlan said at a press conference here yesterday after launching an integrated public agencies complaints monitoring system.

    She said the programme had received lukewarm response earlier as Malaysian families found it hard to adhere to the idea of having a home manager as opposed to a regular live-in maid.

    "Further more, most families are in need of someone who caters to specific tasks such as babysitting, caring for the elderly and the like.

    "We, therefore, have to devise a new formula to look into the expectations of both the families and those interested to be trained as home managers."

    Maznah said that similar to the earlier home manager module concept, those who intend to be in the programme must undergo training.

    About 2,000 women were trained under the programme from 2008 to 2010 under the Women, Family and Community Development Ministry's Department for Women Development.

    The women, aged between 18 and 55, attended 14-day courses, which included household management.

    "This time, the training will be divided into several categories namely live-in, regular household help, weekend assistants and hourly household assistants.

    "This will enable families to choose the type of domestic help they require."

    She said the Human Resources Ministry had been taking another look at the programme in the wake of the announcement by Indonesia that it intended to stop sending domestic hands abroad under a roadmap it was drawing up to reform and formalise its domestic worker sector.

    Indonesia wants to ensure maids are treated like other workers when they work abroad -- earning minimum wages, getting leave and working fixed hours.

    According to Indonesia's Manpower and Transmigration Ministry, the plan is part of a larger aim to raise the skills of thousands of Indonesians going overseas to work.

    Earlier, Maznah said the Social Security Organisation's (Socso) new online complaints portal had been receiving good response from its members.

    "The integrated Public Agencies Complaints Monitoring System has been used by many as an effective means to voice their grouses. Out of the 2,641 complaints received last year, 82 per cent were settled."

     

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