Miharja Apartment resident Ng Thian Sang (at the top of the stairs) taking his wheelchair-bound wife, Chan Soon Moi, to the smaller lift with the help of residents. (PIX BY SALHANI IBRAHIM)

RESIDENTS of Block 5 of the Miharja Apartment in Cheras, Kuala Lumpur, have been forced to use the stairs most of the time as its lifts have malfunctioned.

They say the main lift has been out of service for more than three years while a smaller lift does not function properly.

Resident Ng Thian Sang, 65, said the lifts had not been repaired despite the residents paying the monthly maintenance fee of RM100.

“The functioning lift only stops at levels 3, 5, 7, 9 and 11. Sometimes, it breaks down and we have no choice but to use the stairs,” said Ng, who lives on the fourth floor.

He said his wife, Chan Soon Moi, 80, had been wheelchair-bound after a stroke. 

“About twice in a month, I must take her to hospital.

“For that, I must find four people to help me carry her to
Level 3 in order to use the smaller lift to reach the ground floor.”

Another resident, who preferred anonymity, said he was afraid the small lift would
soon give way from being overused.

“Broken-down lifts have always been a problem for us.

“We have lodged several complaints with the Joint Management Body but were told it could not get the spare parts to repair the main lift,” he said.


The apartment’s Joint Management Body (JMB) said it was aware of the problem and would fix it as soon as possible.

Its spokesman, however, brushed off the residents’ claims that the main lift had been inoperable for the past three years.

“Regular maintenance has been carried out on the main lift but it is old.

“Furthermore, some irresponsible residents use the lift to carry heavy items to their units and this causes more damage to the lift.”

He said it would be better to replace it with a new lift but this would cost the residents.

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