KUALA LUMPUR: If you're an RHB customer and tried to make payment using your debit card and found your card declined, you're not alone.
It appears that RHB Bank is suffering a disruption with some of its services including cash withdrawal at both RHB automated teller machines (ATM) and interbank ATMs.
Customers have taken to social media to voice their complaints as RHB group issued a brief statement on their Facebook an Twitter pages informing of the issue.
"We'd like to inform our systems are undergoing service disruptions and the RHB Mobile Banking app, RHB Now Online Banking and RHB Reflex platforms are currently unavailable. We regret any inconvenience caused and will share updates once the systems are back up," the statement read.
It would appear that the disruption affects withdrawals, ability to transfer funds out of RHB savings accounts to other banks and e-wallet applications as well as debit card facilities.
At this point it is unclear when the system will be back online as there have been no updates since their first announcement.