Commuters angry, frustrated at LRT disruption, yet again

KUALA LUMPUR: Hundreds of peak hour commuters on the Kelana Jaya LRT line were left stranded due to unexpected technical issues.

RapidKL, in a series of tweets, said trains were stopping for longer periods between the Universiti and KL Sentral stations heading towards Gombak due to a switch disruption.

"A technical team is on-site for repairs. Trains will be manually operated between the KL Sentral and Pasar Seni stations.

"Commuters may refer to the station officer or auxiliary policemen for assistance. We apologise for the inconvenience. Thank you for your patience," it wrote on Twitter.

RapidKL further said an alternative travel route has been set up where commuters at KL Sentral who wish to continue their journey to the Ampang/Sri Petaling line can board the train at Muzium Negara MRT Station (KL Sentral) and change at Merdeka MRT Station.

Frustrated commuters took to social media to share their grouses over the "frequent issues with LRT", making it an "unreliable" public transportation mode.

"Literally, been standing straight for an hour and (breakdowns) always happen, during peak hours," @ntshrhmn tweeted.

"We were stranded in the train for an hour! This is crazy," a commuter complained on Twitter.

"A useless public transportation system. I'm still stuck here. Wanted to avoid the traffic jam, but I'm now still stuck here (in the train)," wrote @HolyCannoli09.

"Will there be a breakdown every week @askrapidkl?," @AdlnSfy tweeted.

@learning2photo wrote: "Apologies mean nothing if they (breakdowns and issues) are frequent, do better!"

"Why is there always a breakdown during peak hours?" @ryanlazybones asked.

Transport Minister Anthony Loke had, in December, told commuters to expect disruptions on the Kelana Jaya LRT line in the coming months up until the third quarter of this year.

Loke shared that there were 56 LRT train sets on the Kelana Jaya line, of which 18 were under maintenance, meaning that only 38 were in use.

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