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“With these insights, we developed Family Drive as a way to meet the protection needs of our customers on the road – ultimately providing them with a worry-free driving experience for the entire family,” said Chang. -- NSTP/ROHANIS SHUKRI

KUALA LUMPUR: Recent statistics showing that road accidents being the fourth highest cause of mortality in the country has prompted AIA General Berhad to launched its Family Drive car insurance plan.

AIA claims that unlike any other plan in the market, Family Drive is the first car insurance in Malaysia to offer a family discount if two or more cars in the family are insured under the same household. This is on top of the other personalised features beyond providing the usual protection for both third party and own loss and damages.

“Our market research identified various customer concerns such as the growing trend of expanding families who were worried about their family’s safety and the inconveniences caused by car accidents,” said AIA General Berhad chief executive officer Eric Chang during the media launch of Family Drive.

“In 2018, traffic accidents were the principal cause of death among Malaysians aged 15 to 40. These statistics suggest a need for reinforced plans that extend beyond traditional car insurance - one that addresses the concerns of Malaysians through features that provide enhanced protection and value-added services.”

“With these insights, we developed Family Drive as a way to meet the protection needs of our customers on the road – ultimately providing them with a worry-free driving experience for the entire family,” said Chang.

Notable key features of the Family Drive plan includes:

Protection

Personal Accident Protection which ensures that anyone traveling in the insured car is automatically covered with up to RM250,000 personal accident coverage.

Protection against legal liability to third party’s injury, death and property loss of damage for everyone traveling in the car.

Automatic coverage for all authorised drivers without additional cost.

Convenience

Customers will receive an Inconvenience Allowance of RM600 per accident if their car is being repaired in the workshop.

AIA Roadside Assist provides customers with an array of value-added services such as battery and tyre replacement, vehicle towing, 24/7. Customers can request for assistance with their police report and will be provided with e-hailing vouchers to help them and their family get home safely after the accident.

Savings

A Family Discount of 5 per cent if customers insure up to two to four cars with Family Drive.

Excess waiver is granted if customers repair their car at an AIA panel workshop, with the total repair cost borne by AIA.

Family Drive is also said to come with a variety of optional add-on benefits that allow customers to further enhance their coverage, such as the Agreed Value feature, where customers can protect themselves against the depreciation value of their car by setting an agreed coverage amount when purchasing the policy.

There’s also the Waiver of Betterment Cost feature which is said to ensure customers are covered for the full cost of new original parts for their car with no extra procedure or paperwork upon claims.

Additionally, customers can opt for the Natural Disaster (Special Perils) feature that protects their cars against loss or damage caused by flood, storm, landslide or other acts of nature.

“Family Drive is the first of many innovative insurance plans and policies that will be rolled out by AIA General Berhad. We are continuously challenging ourselves to innovate and develop products that meet the various protection needs of our customers.

“As a new entity, we are excited about our future and I am fully confident in our ability to bring revolutionary solutions and contribute to the General Insurance industry,” added Chang.

“We are very excited to be able to bring Family Drive and its various innovative and customer-centric features to the motor insurance market."

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