(File pix) The bus operator whose driver was featured in a viral video hitting a passenger for sleeping in his seat, will face the Land Public Transport Commissioner (SPAD) next month to answer for his actions. File pix by RAHMAT OTHMAN.

KUALA LUMPUR: The bus operator whose driver was featured in a viral video hitting a passenger for sleeping in his seat, will face the Land Public Transport Commissioner (SPAD) next month to answer for his actions.

In a statement today, the commission said it viewed the matter seriously and had already recorded the passenger's statement on the incident.

"SPAD has also instructed the express bus operator involved in this case to attend a due investigation meeting on Feb 1 to clarify facts and gather more information for next course of action under Section 22 of the Land Public Transport Act, 2010," it said.

SPAD said it had advised the passenger to also lodge a police report.

"Following this, the passenger lodged a report at the Melaka Tengah police station."

SPAD said it would continue to provide police with necessary information on the case, and expressed regret that the passenger had to endure the harrowing experience.

"SPAD will continue to provide police with the necessary support and information about the driver and the express bus operator to ensure stern and swift action is taken against the irresponsible driver for the unacceptable conduct," it said.

The commission was comment on a recent viral video, which depicted an express bus driver assaulting a passenger on during a trip from Malacca to Penang on Jan 25.