Image supplied by the Fire and Rescue Dept shows the fire at the escalator area.

BENTONG: Visitors in Genting Highlands were shocked when a multi-storey escalator located between Genting Grand and First World Hotel caught on fire today.

Fortunately, there were no casualties or injuries reported in the 6pm incident which was caught on a video and has since gone viral on social media and WhatsApp.

Pahang Fire and Rescue Department assistant director Mohd Sani Harul said they received a call on the incident at 6.13pm before a team of eight personnel and one engine were deployed to the scene.

“When they arrived, they found the space near the escalators was on fire.

“The fire had engulfed the landscaping there that had plastic flowers. The firemen used a fire hose and seven fire extinguishers to put out the blaze,” he said in a statement here today, adding that the fire destroyed about 10 per cent of the landscape.

“We are still investigating the cause of the fire.”

Meanwhile, Resorts World Genting, in a statement to Bernama said the management has reported that no one was hurt and the resort was not affected because the area was located at an isolated area.

“Customers were quickly ushered away by the resort’s fire response team who were at the scene and had immediately cordoned off the area when the fire happened.

“The fire brigade was at the scene within 10 minutes and the fire was put down instantaneously.” the statement said.

It added that all operations at the resort continue as normal.

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