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KLIA operator Malaysia Airports is scrambling to replace hardware for its Total Airport Management System (TAMS) to repair the glitch, which has caused the delay of 68 flights as of 10pm on Thursday, Bernama reported. (BERNAMA)
KLIA operator Malaysia Airports is scrambling to replace hardware for its Total Airport Management System (TAMS) to repair the glitch, which has caused the delay of 68 flights as of 10pm on Thursday, Bernama reported. (BERNAMA)

SEPANG: The systems disruption at both terminals of the Kuala Lumpur International Airport (KLIA) which began on Wednesday night has yet to be fully rectified.

KLIA operator Malaysia Airports is scrambling to replace hardware for its Total Airport Management System (TAMS) to repair the glitch, which has caused the delay of 68 flights as of 10pm on Thursday, Bernama reported.

As of this morning, several airplanes are unable to proceed to their scheduled gates – forcing Malaysia Airports to utilise all 38 remote bays at KLIA’s main terminal and press buses into service to ferry passengers between the bays and the terminal.

The glitch has affected several airport systems, including the Flight Information Display System (FIDS), check-in-counters, the Baggage Handling Systems (BHS), and WiFi availability.

Passengers are advised to reach the airport at least four hours before their flight departure time.

The operator is also providing free parking at KLIA’s main terminal (Blocks A, B, C and D) for visitors awaiting passengers on delayed arriving flights.

“We deeply regret the inconvenience caused to all passengers,” Malaysia Airports said in a statement.

Meanwhile, Transport Minister Anthony Loke visited KLIA today to assess the situation first-hand.

He was briefed on the latest developments by Malaysia Airports executives.

“We thank the staff of KLIA for working overtime to resolve the situation,” Loke said.

Malaysia Airports had deployed nearly 1,000 employees – including airport CARE or customer service ambassadors – to provide assistance to passengers affected by the system outage.

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