KUALA LUMPUR: CIMB Bank Bhd and CIMB Islamic Bank Bhd have arranged for a number of reliefs for its customers that have been affected by the current novel coronavirus (2019-nCoV) epidemic.
CIMB said its consumer banking customers who have been impacted by the virus will be eligible for a restructuring and rescheduling of their loans to ease their burden.
It said CIMB’s business customers who have been impacted by the virus can also approach the Bank to discuss and reschedule their payment arrangements.
CIMB Group chief executive officer Tengku Datuk Seri Zafrul Aziz said CIMB is committed to treating its customers fairly and compassionately, particularly those affected by adversity.
“We would also like to reassure our customers that all cases will be given due consideration. We hope that all the measures put in place will provide some relief to those customers impacted by the virus.
“CIMB is also open to the possibility of extending repayment periods for customers, where necessary,” he said in a statement.
For insurance/takaful policyholders, CIMB’s bancassurance partners who have been impacted by the 2019-nCoV have also officially announced that they will extend their coverage under the respective existing policies, it said.