KUALA LUMPUR: AirAsia Group is temporarily hibernating most of its fleet across the network in view of the Covid-19 pandemic that has led to extensive and increasing border restrictions imposed by various countries.
The management and senior employees of AirAsia Group also have volunteered a salary sacrifice, ranging from 100 per cent at the very top to 15 per cent.
“This will help ensure that we can ride out this prolonged period of extremely low travel demand and at the same time minimise the impact on our employees, especially those in junior positions,” AirAsia Group Bhd said ina statement today.
The group believes temporary fleet hibernation was the right thing to do to ensure the well-being of its guests and employees.
“All affected guests are being immediately notified by email and SMS. They have the option of converting their flight booking into a credit account that is valid for future redemption for 365 days or moving their flights for an unlimited number of times without any charges to another date prior to 31 Oct 2020.
“Guests can perform these changes via AirAsia virtual Allstar AVA on airasia.com or support.airasia.com,” it added.
AirAsia Group said it would remain committed to assisting the relevant government authorities to support the repatriation of travellers and shipment of goods.
”AirAsia’s online marketplace OURSHOP and its cargo and logistics platform Teleport will remain operational, with Teleport utilising passenger aircraft to transport medical aid and protective equipment intended for hospitals and frontline emergency responders at selected destinations,” it added.