KUALA LUMPUR: Malaysia Airlines Bhd (MAB) is offering unlimited free changes to all new and existing bookings, effective immediately.
The waiver scheme which is introduced under the ultimate flexibility ticket change policy is applicable to all Malaysia Airlines passengers.
Passengers can take advantage of unlimited changes to their flights date (with a waiver of the date change fee) and changes to their destination (any difference in fare will apply).
The policy applies to tickets issued on and before March 31, 2020.
MAB said all rebookings must be made on or before May 31, 2020. Rebooked return travel must be completed by December 31, 2020.
It added the rebooking must be carried out at Malaysia Airlines Ticket Office or via its Global Contact Centre at 1-300-88-3000 (in Malaysia) or +603 7843 3000 (outside Malaysia) as well as Malaysia Airlines’ appointed agents.
Alternatively, passengers who wish to board earlier flights on the same day of departure can also do so for travel between March 13 2020 to May 21 2020, subject to availability.