KUALA LUMPUR: Telekom Malaysia Bhd's (TM) enterprise and government sector solutions arm, TM One, signed a memorandum of understanding (MoU) with Ramsay Sime Darby Health Care (RSDH) to collaborate on smart healthcare and other business solutions for the latter's group of hospitals.
The collaboration marks the first in Malaysia to leverage TM One's Smart Patient Suite solution by harnessing the power of the Internet of Things (IoT) to provide automation and surround control.
It also aims to improve patient experience and enable innovative transformation for essential inpatient services.
TM One executive vice president Shazurawati Abd Karim said TM One's Smart Patient Suite, under its Smart Healthcare solutions, enables users to customise their in-patient environment for a more positive patient care experience.
"We are honoured to be working with RSDH to serve as the enabler of their next advantage today and tomorrow, bringing Malaysian healthcare and digital progress for all," she said in a statement today.
RSDH group chief executive officer Peter Hong said ParkCity Medical Centre would be the first hospital under the group to pilot TM One's Smart Patient Suite solution.
"Given the evolving nature of the healthcare system, we strive to continuously offer solutions that will elevate our patients' experiences by accommodating their needs through adapting digital technology.
"Backed by TM One's comprehensive digital support, we are confident that this will contribute to driving the evolution of Malaysia's healthcare ecosystem moving forward," he said.
TM said TM One is also looking into the co-creation of smart solutions that will offer predictive and preventive intervention and improve monitoring and medication adherence.
Wellness wearables, for example, will allow high-risk patients who have received care at medical facilities to transition as outpatients quicker and continue self-monitoring in the comfort of their homes, with healthcare professionals leveraging real-time analytics for patient care administration, it added.
This two-year collaboration with RSDH follows the launch of TM One's Sphere Programme, which brings together Malaysia's leading technology and smart solution partners to create an ecosystem that will help springboard enterprise and government sector innovative transformation.
Since its launch in Oct 2022, the alliance has registered close to 50 partners.