KUALA LUMPUR: Measat Global Bhd has signed with Space Exploration Technologies Corp (SpaceX) to become the Official Authorised Reseller for Starlink Hardware and Services in the markets that Measat serves.
The agreement was formalised in December 2023.
With five communication satellites, Measat provides services to over 150 countries representing 80 per cent of the world's population across Asia, Middle East, Africa, Europe and Australia.
Chief commercial officer Ganendra Selvaraj said the company has always been open to working with other entities to deliver the benefits of satellite technology to its customers.
He said by infusing Starlink's capabilities into Measat's CONNECTme NOW satellite broadband service, the company is able to further enhance high-speed Internet services for the last three per cent of Malaysians lacking terrestrial connections.
"In addition, our capacity to offer fit-for-purpose, high-availability services for Measat's client base in the oil & gas, maritime and enterprise sectors will be expanded," he said.
The official authorised reseller status enables Measat to solidify its position as a one-stop provider for customers in pursuit of the most suitable satellite services and solutions that address their needs. Meanwhile, Starlink will be able to benefit from Measat's established market presence and strong on-ground customer service and technical support, including a 24 hours helpdesk operated by in-country personnel and onsite support and maintenance.
MEASAT's customers have long benefited from end-to-end inclusive packages for last mile logistics and installation services, as well as repair and maintenance, which will now extend to Starlink products offered by MEASAT.
"Our new status as an official authorised reseller for Starlink marks a milestone in our ongoing growth journey, being the first non-geostationary orbit (NGSO) satellite products offered through our on-ground network."We will continue exploring other potential NGSO solutions for our suite of services," added Selvaraj.