MERCEDES-Benz Malaysia has 32 dedicated dealerships nationwide, making the company the largest local premium automotive dealer network.
However, the company is not resting on its laurels yet as it announced Auto Commerz Sdn Bhd as an authorised dealer partner last week at the launch of an interim Mercedes-Benz Auto Commerz Autohaus.
A temporary facility located in Setapak, the newly-launched Mercedes-Benz Auto Commerz Autohaus is fully compliant with the Mercedes-Benz Presentation System II (MPS II), which is the global Autohaus benchmark of customer experience, built with the latest Mercedes-Benz corporate identity (CI).
Auto Commerz Sdn Bhd, which is part of the Swire Group, retails Mercedes vehicles in Taiwan. It is a diversified global business group operating in five key industries, namely property, aviation, marine services, food and beverages and trading and industrial.
Mercedes-Benz Malaysia and Auto Commerz have set aside an investment of over RM10 million over the next two years for the new dealership.
“With the launch of this new Auto Commerz Autohaus, we maintain our claim as the largest premium dealer network in Malaysia with 32 Autohauses nationwide. We strongly believe that the introduction of a new dealer group in Malaysia will enable us to continue to strengthen our brand presence in this country and deliver superior customer experience to our customers. A competitive business environment breeds excellence and this will ensure that our customers will continue to receive the best or nothing in customer service and products,” said Mercedes-Benz Malaysia president and chief executive officer Dr Claus Weidner.
Mercedes-Benz Malaysia said it aims to deliver a unique and individualised customer experience with dealer partner Auto Commerz.
The facility is able to display four showroom vehicles with official Mercedes-Benz accessories and merchandise, as well as financial services from Mercedes-Benz Services Malaysia.
“We are very excited about joining the Mercedes-Benz network. As we are supported by strong global experience and expertise, we will continue to maintain the Mercedes-Benz brand and also take customer experience to greater heights in Malaysia. We are driven by our values of integrity, excellence, endeavor, continuity and humility to meet the customers and business environment needs with a vision to build long-term relationships with our customers,” said Auto Commerz Sdn Bhd dealer principal Eric Khoo.
The Mercedes-Benz Auto Commerz Autohaus is located at G-1, PV128, Jalan Genting Klang, 53300 Kuala Lumpur. For more information, please call +603 8069 9077.