KUALA LUMPUR: Despite improvements in Malaysia's public transport system over the years, activists argued that there is still room for further enhancement, particularly for the elderly.
Senior citizen advocate Tan Sri Lee Lam Thye emphasised the observed lack of respect for the elderly among train riders using public transport.
He pointed out that the priority seats designated for special needs groups are often "misused" by individuals who do not qualify for such privileges.
"The priority seats intended for seniors, persons with disabilities (OKU), and pregnant women are frequently occupied by younger passengers.
"They are so engrossed in their mobile phones that they could not care less if an elderly passenger is in front of them. Few are willing to offer their seats," he stated in a statement today.
Lee emphasised the government's effort to give the group a generous 50 per cent discount.
However, he pointed out the frustration stemming from the insufficient information on bus routes.
"Many bus stops lack clear displays of bus routes and schedules. In some newer stops, a laminated QR code is posted on the notice board. Commuters are expected to scan it, but not all seniors are comfortable with digital technology or own a smartphone."