KUALA LUMPUR: SAP, a German multinational software corporation, has called upon local businesses to make the transition into becoming ‘intelligent enterprises’ to realise greater productivity and efficiencies in the 4th Industrial Revolution (IR4).
"Intelligent enterprises are empowered to help maximize the value of an enterprise's data assets and turn the data into precious insights that help empower employees to operate with increased visibility, focus and agility," said SAP (Asia Pacific and Japan) chief operating officer Rachel Barger.
"Intelligent enterprises are better equipped to respond to individual customer needs, engage talent in new ways and create disruptive business models that are critical industry imperatives,” she added, mentioning Sarawak Energy Bhd (Sarawak Energy) as a 'visionary intelligent enterprise' that stands to thrive in the IR4.
Sarawak Energy generates, transmits, distributes and retails electricity on behalf of the state of Sarawak.
Sarawak Energy’s core business activities revolve around the generation, transmission, distribution and retail of electricity.
"We generate power by capitalising on Sarawak’s abundant indigenous resources – hydro, coal and gas – and supply electricity to our customers throughout Sarawak and beyond through an extensive network,” its senior manager (applications portfolio) Zaliha Mohd-Ali said during a presentation at the Intelligent Enterprise Conference held recently.
"Technology is integral toward our vision of ‘transforming Sarawak Energy into a digital utility powerhouse’, and one of our core foundations is based on SAP,” said Zaliha, adding that the company has installed various SAP applications enterprise-wide.
She cited the integrated human resources management system called the ‘Sarawak Energy People System’ as an example of improving productivity among employees.
“Previously, all the different tools were in various areas. Now that we have consolidated them into one encompassing system, employees can save more time and resources,” she said, explaining that, among others, employees have access to performance tools on their mobile devices.
“Even leave application can be made from their mobile devices,” Zaliha added.
Sarawak Energy has also embraced SAP Concur in an effort to gain more visibility into its travel and expense (T&E) spend, while also providing employees with user-friendly experiences through an integrated travel and expenses management solution.
SAP Concur is renowned for its completely connected spend management solution encompassing travel, expense, invoice, compliance and risk.
On its fleet management system based on the SAP Leonardo Vehicle Insights digital innovation system, Zaliha said there are now fewer accidents involving Sarawak Energy vehicles and this has resulted in increased safety awareness of drivers due to the IoT (internet-of-things) technology which helped monitoring vehicles in real time.
Sarawak Energy is also currently studying SAP S/4 HANA for as part of its ongoing digital transformation,” Zaliha said.
“SAP S/4 HANA helps to reduce obstacles associated with legacy enterprise resource planning applications,” said Barger, adding that the intelligent suite of applications and platform from SAP is ‘future ready’ and helps enterprises quickly adopt advanced technologies.
Today, SAP serves 437,000 customers in more than 180 countries worldwide, including 92% of Forbes Global 2000 companies and 98% of the 100 most valued brands.