SEPANG: Malaysia Airlines Bhd and BMW Group Malaysia have joined hands in introducing an exclusive private terminal transfer service at Kuala Lumpur International Airport (KLIA) Terminal 1 from Feb 1.
MAB's parent Malaysia Aviation Group (MAG) chief executive officer of airlines Ahmad Luqman Mohd Azmi said the private chauffeur experience in a BMW i7 are available for the carrier's Enrich platinum, business suite and business class passengers flying with Malaysia Airlines.
"With this exclusive service, we aim to enhance the travel experience for our top-tier customers ensuring that they can enjoy premium comfort as part of their end-to-end customer experience," he said at the grand launch of Malaysia Airlines private transfer here today.
Ahmad Luqman said the private terminal transfer service is available until the aerotrain service at KLIA is fully resumed.
According to Malaysia Airports Holdings Bhd (MAHB), the aerotrain service is expected to be back on track in the first quarter of 2025.
Currently, the private terminal transfer is only available from the pick-up point located at gate G1 of the main terminal building to the satellite building.
Ahmad Luqman said once there are additional BMW i7 in Malaysia Airlines' fleet, the service will be expanded to pick-up at the satellite building to the main terminal building as well.
"As the only carrier offering this temporary personalised service to our passengers in light of the aerotrain's temporary suspension at KLIA Terminal 1, it underscores our dedication to elevating our standard of service to ensure a premium travel experience while also reinforcing our commitment to embedding sustainable practices with the selection of the all-electric BMW i7 series," he added.