SEPANG: MALAYSIA Airlines passengers at Kuala Lumpur International Airport have not been deterred by the double tragedies of flights MH370 and MH17, with many praising the national carrier’s service and performance.
Rezaul Karim, an information technology development director from Bangladesh, said he had flown with MAS over the past 12 years and had yet to find cause for complaint.
“I was shocked when I heard about MH17, but that hasn’t had any impact on which airline I choose to fly with. MAS provides really good service and is always on time, so I am happy to continue flying (with them),” he said when met at KLIA.
Rezaul, who was flying to Indonesia, said he sympathised with the families of the MH17 victims as his late brother, a pilot, had also been killed in a plane crash in 1993.
“I know exactly how they feel but that hasn’t stopped me from flying.”
Bob and Kath McNess, both retirees from Perth, Australia, believed bad luck could strike at any time and had nothing to do with the airline they chose.
“We could get hit by a bus today, so it doesn’t really matter which plane we’re in. You have to continue living,” said Kath, who had been on holiday with her husband in Malaysia for 12 days.
Indonesian housewife Imelda Marzuan, 44, said the crash could have happened to any airline.
“I don’t see this as a problem. Insyaallah (god willing), nothing else (like this) will happen.”
Joel Bangkil, 41, and his daughter Jayhon Iza Belle had arrived in Kuala Lumpur from Manila on a MAS flight on Friday, the morning after news of MH17 broke.
“I was shocked to hear the news when it happened (on Thursday night) as I was supposed to fly to KL the next morning.
“I was nervous, of course, and I am nervous now, but I understand that it was shot down. Accidents do not happen often. It’s just a tragedy that it happened to the airline after what happened to MH370.”