KUALA LUMPUR: Bank Islam Malaysia Bhd is offering a moratorium of up to six months for its financing products’ monthly installment payments to flood-affected customers.
The financing products include Personal Financing-i, Vehicle Financing-i and Home Financing-i, Bank Islam said in a statement.
The assistance is provided under the ‘Prihatin Programme’, which aims to ease the financial burden of its customers in addition to supporting them in performing banking facilities during an emergency.
Under the programme, Bank Islam will also waive any charges imposed on applications for replacement for Bank Islam debit card and passbook.
“Affected customers may request for a waiver on their compensation fee (ta’widh) for charges period from Dec 5, 2014 until the date of the request submission.
“We are aware of the difficulties experienced by our customers as they struggle with their daily lives in coping with the current situation.
“We hope that this programme will help to relieve their anxieties over financial commitments they have during this difficult period,” Managing Director Datuk Seri Zukri Samat said.
Customers may call the Bank Islam Contact Centre at 03-26900900 for any information pertaining to the Prihatin Programme.
For enquiries and requests for the moratorium on monthly installment payments for financing services and waiver for compensation charges, customers may call the bank’s hotline at 03- 26900922. – Bernama