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(Actionline) Ampang folks angry about water cuts

AMPANG residents in Selangor were outraged at frequent water disruptions earlier this month.

Susilla Devi, of Taman Bakti, called Actionline to say that she had experienced frequent and unscheduled water disruptions since the first Friday of the month.

“My sister, who lives in Taman Cempaka, had the same problem three times in the same week.

“We were informed that there was a burst pipe, but we wonder why it is taking Syarikat Bekalan Air Selangor (Air Selangor) so long to fix it.”

On the Air Selangor Facebook page, Chien Wt expressed his anger at having to celebrate a dry Chinese New Year as his home was also affected by the water disruption.

On the same page, Facebook user Qio Xio, of Taman Nirwana, said the water disruptions were troublesome as most families were at home during the Chinese New Year.

“Open the water supply in Taman Nirwana. It’s so hard not to have water during the holidays because we have the elderly and children at home. Please be considerate.”

ACTIONLINE:

Two burst pipes in Pandan Jaya and Taman Cempaka were the cause of the water disruptions.

Air Selangor told Actionline that there were burst pipes in Jalan Pandan 5 in Pandan Jaya and Jalan Cempaka 2 in Taman Cempaka.

These burst pipes had caused water disruptions in Pandan Jaya, Taman Bakti, Taman Cempaka, Taman Nirwana and Taman Dagang.

An Air Selangor spokesman said the temporary water supply closure to the areas was to accommodate repairs.

“Repairs are expected to be completed by 2.30pm on Jan 29, and water supply is expected to return to normal by 6.30pm the same day.

“We apologise for the inconvenience.”

Actionline contacted Susilla to check if her water supply had returned, to which she answered “yes”.

Consumers can keep up to date with their neighbourhoods’ water status and information relating to water supply via the MySyabas mobile application or follow Air Selangor on Twitter and Facebook.

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