KUALA LUMPUR: The Immigration Department is investigating the claims made by Singaporean couple, who were barred from entering the country for six months.
In a brief response to Berita Harian, the Johor Immigration Department director-general Ruslin Jusoh said they were looking into the matter and have initiated investigation into the incident.
The matter was also confirmed to New Straits Times by the department's headquarters here but they did not divulge further into the details of the probe.
The Singaporean couple had questioned the way an Immigration officer stamped their passports upon entering Malaysia, and ended up being banned from entering the country for six months.
Sharing his ordeal on Facebook, Abdul Qayyum Rahim said he and his wife were heading to Johor Baru via the Tuas checkpoint (Second Link) on March 20.
He claimed that the officer purposely left a blank page on his passport, but stamped on page 27 of his wife's passport and scribbled on it before re-stamping on page 28 without providing any reason.
The man also claimed that he was treated in a rude manner, when they inquired on how to lodge a formal report on the incident.
They were then slapped with a notice banning them from entering Malaysia for six months.