KUALA LUMPUR: A customer who dined at a local chain restaurant specialising in cakes did not end his meal on a sweet note after coming across a derogatory note on his receipt, recently.
Nazly Rosli’s experience turned sour when he noticed there was a body-shaming remark on the receipt after dining at one of the restaurant’s outlets on Feb 1.
Nazly, who uploaded a picture of the receipt to his Facebook page, pointed out the word “gemuk” (fat), beneath an order of an iced chocolate beverage.
Finding it no laughing matter, Nazly told the restaurant in his post that it should advise its staff against keying in unnecessary remarks on customers’ bills, and that they should be professional.
“I asked for no whipped cream for the ice chocolate (and it) turned out that the order was entered as 'gemuk tak nak cream' (the fat one does not want cream). I wonder if this was directed at me or the employee who made the drink.
“Furthermore, (some of the staff) were chatting loudly about how the drinks made by their colleague could literally 'potong kaki' (very high in fat or sugar content). Fortunately, I was amused, instead of angry.
“Just imagine if one of your fussy customers had this printed on their receipts? It is okay to be happy at work, but please be professional,” wrote Nazly in the post.
As of this morning, the post has been shared over 400 times.
Nazly said he did not get to address the matter at the restaurant, as he only noticed the remark when he got home and was about to throw away the receipt.
He also said that he did not harbour hopes of getting a response from the restaurant, even after he included the company’s hashtag in his post.
In another post, Nazly said he uploaded his original post to the restaurant’s social media page and he received a reply three days ago.
Nazly said he will take a wait and see approach.