KUALA LUMPUR: United Overseas Bank (Malaysia) Bhd (UOB Malaysia) has confirmed that one of its employees at Menara UOB, Jalan Raja Laut, Kuala Lumpur has tested positive for Covid-19.
In a statement today, the bank said the female employee, whose job did not involve direct interaction with customers, is currently under medical care and that it was assisting her and family with the support needed for her recovery from the recovery.
"Our employee was last in her office at Menara UOB on Oct 21 and had been working from home thereafter.
"She had sought medical attention at her local clinic upon showing flu-like symptoms before testing positive for the virus.
"As part of our contact tracing process, we have spoken to all those who came into close contact with our colleague," read the statement, adding that they would be tested for the virus and asked to self-quarantine while they monitor their health and await further instructions from the authorities.
UOB Malaysia said it was working closely with the health authority on any additional follow-up measures that may be required.
It also assured all customers, colleagues and the community that it would be completing a thorough cleansing of all affected floors and common areas of Menara UOB in accordance with guidelines set by the authorities, in addition to other measures such as temperature screening and providing hand sanitisers on all floors of its buildings.
"Our customer-facing colleagues all wear face masks and adhere to strict standard operating procedures as an extra precaution.
"We wish to also reassure our customers that this incident has not disrupted our services given the well-established business continuity plan the Bank has in place."
Additionally, it said the nine UOB Malaysia branches, which were temporarily closed from Oct 21 due to the Conditional Movement Control Order, would resume operations on Monday with reduced operating hours of between 9.30am and 2.00pm, Monday to Friday, with self-service banking facilities available from 6am to 6pm daily.
The branches are:
Kuala Lumpur
*Jalan Imbi
*Medan Pasar
*Kepong
Selangor
*Kota Damansara
*Shah Alam
*Ijok
*Jalan Othman, Petaling Jaya
Sabah
*Tuaran
*Sandakan
For more information, visit www.uob.com.my.