Out-of towners angry at LRT service disruption

KUALA LUMPUR: Out-of-towners who arrived here today were fuming at the disruption of the Kelana Jaya Light Rail Transit line.

A commuter, who only wanted to be known only as Nor Fainah, 22, said she had to endure a huge inconvenience when she wanted to head to Klang after arriving by bus from Johor Baru.

The factory worker said it was frustrating as many passengers like her were forced use feeder buses and other stage bus services instead of the LRT.

"It was very overwhelming since I arrived from Johor Baru early this morning to settle some work in Klang.

"My bus arrived at Terminal Bersepadu Selatan, and from there, I was supposed to get on a connecting train to KL Sentral.

"However, due to the disruption, I had to take buses and get down near Central Market to board another bus to Klang," she said when met at the Pasar Seni LRT station.

Nor Fainah said she was lucky that she was not living here as she had to face the problem only for a day.

She did not envy the hundreds of commuters who depended on the LRT to get to work.

Anis Azriana Azman, 26, who recently restarted using the LRT, expressed her unhappiness over the service break down.

She was among those who found out about the weeklong suspension of services when she arrived at a station this morning.

"It has been a while since I used the LRT. Unfortunately, I decided to use it again today.

"When I got to the Ara Damansara station this morning, there was an announcement about the faulty automatic train control system.

"Then they told commuters that since the station was closed, we had to take a bus to Central Market."

Anis urged the operator to improve the frequency of feeder buses.

"Today, I had to wait 30 minutes before the bus started to move to go to Central Market. It was annoying since I was rushing to attend a work interview at 10am."

Checks by New Straits Times at the Pasar Seni LRT station showed that the station was closed.

Feeder buses were waiting for passengers who wanted to use the rail service.

Some people decided to book e-hailing services after they had waited for a while for feeder buses to depart the station.

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