AI lacks human touch in education

LETTERS: While it is true that many students are struggling academically, whether artificial intelligence (AI) can come to the rescue is another question.

AI has made significant advancements in various fields, but its effectiveness in education remains up for debate.

On one hand, AI can personalise learning experiences, identify individual learning gaps and provide targeted interventions.

On the other hand, sceptics raise concerns about the potential drawbacks of relying too heavily on AI in education and the importance of human interaction in learning.

While AI has shown promise in revolutionising education, there are valid concerns that need to be addressed. One of them is the lack of emotional intelligence in AI.

Human interaction plays a crucial role in learning as it allows for empathy, understanding and personalised support.

Additionally, sceptics argue that relying on AI could lead to a devaluation of teachers and their expertise. The human touch in education cannot be replaced by technology alone.

For example, in a classroom, a student may be struggling with a concept and may require individual attention and guidance from a teacher who can empathise with the student's dilemma.

AI may provide information and resources, but it cannot provide the same level of emotional support and understanding that a human teacher can offer.

Furthermore, teachers bring expertise and experience that AI lacks. They can adapt their teaching methods based on the needs and learning styles of each student, which is difficult for AI to replicate.

Teachers can also provide real-time feedback and encouragement, fostering a positive learning environment. They can identify when a student is struggling and offer personalised solutions, ensuring that no student is left behind.

Additionally, teachers serve as role models and mentors, inspiring students to reach their full potential, both academically and personally.

The human connection between teacher and student is irreplaceable and plays a crucial role in the overall development and success of students.


Faculty of Major Language Studies, Universiti Sains Islam Malaysia

The views expressed in this article are the author's own and do not necessarily reflect those of the New Straits Times

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