KUALA LUMPUR: NZ Wheels Sdn Bhd, a unit under Naza Corp Holdings Sdn Bhd, has invested a total of RM12 million to upgrade two of its Mercedes-Benz dealerships.
“A total of RM6 million was invested in upgrading the NZ Wheels Klang Autohaus and another RM6 million for NZ Wheels Johor Bahru Autohaus.
“The two outlets are upgraded to be compliant with the Mercedes-Benz Presentation System ll autohaus concept, which is the global Autohaus benchmark of customers experience, complete with the new Mercedes-Benz corporate identity,” said its group chief executive officer for the automotive group Datuk Samson Anand George at the launch of the newly upgraded NZ Wheel Klang Autohaus, today.
“After all these investments, we anticipate the profit margins to improve this year,” he added.
Also present at the event were Mercedes-Benz Malaysia president and chief executive officer Dr Claus Weidner and Naza Group executive chairman and chief executive officer Nasarudin Nasimuddin.
With a total built-up area of 32,000 sq ft, the NZ Wheels Klang Autohaus has a total display capacity of 17 vehicles -- three of which are Mercedes-AMG cars at the AMG Performance Centre.
This is managed by around 70 personnel across sales, technical services and spare parts functions. Touted as a full-fledged 3S centre, the Autohaus is equipped with 30 work bays, capable of servicing up to approximately 650 vehicles a month, providing general and specialised repair solutions.
The i-Showroom in Mercedes-Benz NZ Wheels Klang Autohaus includes digital touch screens for customers to gain a better understanding of Mercedes-Benz product features and sales processes.
The Mercedes-Benz NZ Wheels Klang Autohaus is also equipped with a private Star Lounge for a personalised and premium atmosphere.
In addition, the latest upgrade now features Service Differentiation – an exclusive range of personalised after-sales services that offers flexibility and convenience which includes pick-up/drop-off of customer vehicles, after-hours drop-off and fast-lane service.
The Mercedes-Benz NZ Wheels Klang Autohaus is one of seven authorised Mercedes-Benz Autohauses in Selangor, to support the increasing need for premium service and experience among Mercedes-Benz customers.
To date, Mercedes-Benz Malaysia has 33 dedicated dealerships nationwide delivering the Best Products and the Best Customer Experience throughout the entire customer journey, maintaining the German marque’s position as the largest premium automotive dealer network in the country.
Established in 1994, NZ Wheels is the third largest Mercedes-Benz authorised dealership in the country.